Cookie Policy

What are cookies?

Cookies are small files that a website transfers to your device's hard drive through your browser (if you allow it) to recognise your browser and remember certain information. We use cookies to understand and save your preferences for future visits.

What information do we collect?

TrueProst is committed to protecting your privacy online. We collect information when you visit our website:

• If you submit something or register, we may ask for your name and/or email address
• You can also browse anonymously
• Information about your browser and device
• Pages you visit and time spent on them

What do we use your information for?

We use the information collected to:

• Improve our website and user experience
• Provide better customer service
• Personalise content according to your preferences
• Analyse site usage to optimise it
• Send relevant communications (if you have given your consent)

Types of cookies we use

Essential cookies

These cookies are necessary for the basic operation of the website and cannot be disabled. They include:

• Session cookies to keep your session active
• Security cookies to protect against attacks
• Basic site functionality cookies

Performance cookies

These cookies help us understand how visitors interact with our website:

• Number of visitors and pages viewed
• Time spent on the site
• Traffic sources
• Errors encountered

Functionality cookies

These cookies allow the website to remember choices you make:

• Language preferences
• Region settings
• Login information
• Interface customisation

Marketing cookies

These cookies are used to show more relevant advertising:

• Advertising campaign tracking
• Measuring effectiveness of ads
• Promotional content personalisation

How do we protect your information?

We apply security measures to protect your data when you place orders or submit information:

• SSL encryption to protect data transmission
• Secure storage of sensitive information
• Restricted access to personal data
• Regular security monitoring

Managing cookies

You can control and/or delete cookies as you wish. You can delete all cookies already on your computer and you can set most browsers to prevent them from being placed.

Browser settings

Most web browsers allow some control over most cookies through the browser settings. For more information about cookies, including how to see which cookies have been set and how to manage and delete them, visit:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions

Third-party cookies

Some of our partners may set cookies on your device when you visit our site. We have no control over these third-party cookies. We recommend reviewing these third parties' privacy policies to understand how they use cookies.

Changes to this policy

If we modify this policy, we will post the changes on this page. For enquiries, contact us and we will respond as soon as possible.

Contact details